The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 1 per hour
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Live entertainment
BBQ facilities
Steam room
Shallow end
Room features
Heating
Sitting area
Tea and coffee facilities
Trouser press
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Queens Quay,
Londonderry,
United Kingdom,
BT48 7AS,
Londonderry
Map view
street view
Queens Quay,
Londonderry,
United Kingdom,
BT48 7AS,
Londonderry
City landmarks
City Centre
City Walls
670 m
Rossville Street/Fahan Street
Free Derry Corner
710 m
Lisfannon Park Bogside
Republican Murals
910 m
Church
St Columb's Cathedral
790 m
Square
The Diamond
620 m
Hands Across the Divide statue
820 m
Park
St Columb's Park
7.8
km
Nearby
Guildhall Shipquay Place
Guildhall
240 m
55 Glenfada Park Bogside
Museum of Free Derry
550 m
Museum
The Tower Museum
310 m
Bridge
Peace bridge
490 m
Theatre
The Millenium Forum
510 m
off Shipquay St
The Craft Village
390 m
Shipquay Street
Shipquay Gate
450 m
Church
First Derry Presbyterian Church
490 m
Joseph's Place Bogside
Bloody Sunday Memorial
510 m
18 Orchard Street
St. Columb's Hall
490 m
4 Union Hall Street
The Bogside Artists
340 m
Shipquay Street
220 m
The Diamond
War Memorial
410 m
Castle
Apprentice Boy's Memorial Hall
470 m
Foyle Street Opposite Peace Bridge
Peace Flame
230 m
1-3 Guildhall Street
The Warehouse Gallery
170 m
7 Meenan Square Bogside
The People's Gallery
250 m
Church
St Eugene's Cathedral
520 m
DerryNorthern Ireland
Waterloo Street
340 m
Museum
The Siege Museum
490 m
Castle Street
Castle Gate
300 m
Magazine Street Guildhall Square
Magazine Gate
340 m
Butcher Street
Butcher Gate
390 m
Restaurants
Thompson's
10 m
Queen's Quay Thompsons Restaurant
Browns In Town
170 m
21 Strand Road
Entrada
170 m
2 Union Hall Place
Grand Central Bar
160 m
27 Strand Road
Frango
240 m
Quayside Shopping Centre
Guildhall Taphouse
270 m
5 Guildhall Street
Jack's Bar
280 m
13 Little James Street
Mandarin Palace
380 m
Queens Quay
Danano Ristorante
350 m
3 Lower Clarendon Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great location
Entertaining movie option for kids
Inconsistent service
Disappointing dining experience
6.6/10
Nice
Rooms
6.5
Location
8.1
Service
7.8
Dining
5.3
Guest reviews
6.6/10
based on 14 reviews
4/5
based on 2568 reviews
7.9
7.9/10 based on 3654 reviews
#10 of 14 hotels in Derry based on Tripadvisor
Henry
United States,
March
2024
6.6/10
I had a mixed experience at this hotel. The rooms were equipped with a cool movie option, which was a great way to entertain kids. However, the decor seemed a bit outdated. Being located right above a Tesco convenience store was convenient. The hotel's proximity to music was enjoyable, but the overall experience was somewhat diminished by the noise.
Rooms
7.0
The rooms were great, although the decor felt a bit old.
Service
6.0
The service was a hit and miss. While some staff members like the young girl who plated our breakfast were excellent and helpful, others at the bar were lacking in attentiveness and service quality.
Location
8.0
The location of the hotel was fantastic, right by the river and close to shops and the bus station. Its central position made it convenient for exploring the town.
Dining
5.0
Dining at the hotel was not a highlight. The service from young girls at breakfast was subpar, leading to a disappointing experience. Although the food quality was decent at times, the lack of attention to details like providing a pot of tea/coffee was frustrating.
Facilities
7.0
The facilities offered were basic but sufficient for a comfortable stay.
Great location
Inconsistent service
Benjamin
United Kingdom,
March
2024
7.2/10
The hotel rooms were lovely and seemed to have been recently decorated, very comfortable and spacious, very clean with all the facilities we could want. However, it was very hot with no way to adjust heating and not looked after properly, feeling very dated now.
Rooms
7.0
I found the rooms to be lovely and recently decorated, very comfortable and spacious, with all the facilities we could want. However, it was quite hot, and there was no way to adjust the heating. The room seemed a bit dated and not as well-maintained as expected.
Service
9.0
The service at the hotel was top-notch. The staff were extremely friendly and pleasant, very highly recommended. They were so helpful with everything we needed and even handed out treats to my little girl every time we passed by. However, there was a minor incident where one staff member argued with us for a while even though he was in the wrong.
Location
8.0
The hotel's location was great, with staff being very helpful and friendly. The breakfast was really nice, offering a good variety of food to choose from. I couldn't fault the service at all, it was exceptional. However, it was very crowded at times and there was not sufficient seating available.
Dining
5.0
The dining experience was haphazard to say the least. Although the food was tasty, it was a bit cold, and the plates were very small, reminiscent of a saucer.
Facilities
The hotel facilities were decent, but there were some areas that seemed lacking in maintenance. The dining area was slightly disappointing, and improvements could be made in terms of space and temperature of the food.
Paul
United States,
December
2023
7.4/10
The hotel rooms could do with an update, but they were very clean and had everything we needed. The location is perfect for walking around the city and over the Peace bridge, although not suitable for relaxation due to live and loud music. The service maintained a high standard overall, with warm and friendly staff. The dining experience had its ups and downs, with some dishes not meeting expectations. The best thing about the hotel was the excellent location that offered easy access to the city center and North Coast.
Rooms
7.0
The rooms were very clean and had everything we needed, but they could use an update.
Service
9.0
The staff were really warm and friendly, making our stay enjoyable.
Location
9.0
The location is excellent, with plenty of good restaurants nearby and easy access to the city center and the North Coast.
Dining
6.0
The dining experience had its ups and downs, with some dishes not meeting expectations.
Facilities
6.0
The bar/conference room was very nice, but the facilities were very basic compared to other hotels at the same price point.
Cecil
United Kingdom,
December
2023
7.6/10
The hotel offers spacious rooms with a comfortable bed and plenty of wardrobe space, although lacking air conditioning which may not be a big issue in Irish weather. The nighttime warmth could be a concern. The service was a mix of professional and not so friendly encounters, with some staff being less customer-oriented. The location is superb for city exploration and access to bars and restaurants, but parking might be a challenge. The dining experience ranged from great with a good selection to poor with limited options and tasteless choices. Overall, the location and room comfort stood out positively against service and dining issues.
Rooms
8.0
The rooms were spacious, the bed was comfortable, and there was plenty of wardrobe space.
Service
6.0
The service was a mix of professional encounters and some staff not being very friendly or customer-oriented.
Location
9.0
The hotel's location is superb for city exploration, within walking distance of bars and restaurants.
Dining
7.0
The dining experience ranged from great with a good selection to poor with limited options and tasteless choices.
Facilities
8.0
The hotel offers a variety of facilities to make your stay comfortable.
Jonathan
United States,
November
2023
7.8/10
My stay at the hotel was fantastic! The rooms were very comfortable and spacious with a breath-taking view over the river, although a bit dimly lit. The service was top-notch, with all staff members being so friendly, efficient, and knowledgeable. The location was excellent, with plenty of good restaurants nearby, although a bit crowded at times. The dining experience was slightly disappointing with small plates, but the juicy steaks made up for it. Overall, great value for money!
Rooms
8.0
The rooms were very comfortable and spacious with a stunning view over the river, but a bit dimly lit including the bathroom.
Service
9.0
The service was excellent, with all staff members being friendly, efficient, and knowledgeable, from Charlie senior to the bar staff and cleaners on the 4th floor.
Location
8.0
The location was excellent for me, right beside the finish line of the Derry marathon and close to Derry city center, although it was a bit crowded at times.
Dining
7.0
The dining experience was slightly disappointing with small plates, but the juicy steaks were enjoyable.
Facilities
7.0
The facilities were satisfactory, with everything I needed from car parking to friendly chit chat.
Spacious rooms
Dimly lit rooms
Joseph
United Kingdom,
November
2023
5.2/10
I had a mixed experience at the hotel. While the location was convenient and the staff friendly, the noise from the main road was disruptive at night. The room, though spacious, had some issues and was not ideal for disabled guests.
Rooms
6.0
The room, although spacious, was next to the main road and very noisy till late at night. It was specifically designed for disabled guests but had some items not working.
Service
5.0
The service was a disappointment. We had a particularly bad experience at the bar.
Location
8.0
The location was right in the city center, with off-street parking and a river view from the room, making it convenient for exploring Derry city.
Dining
5.0
The dining experience was subpar. The staff was inefficient and the food was not up to par. We had to find an alternative option elsewhere.
Facilities
5.0
The hotel lacked some necessary facilities, and we had to call an electrician during our stay.
Harold
United Kingdom,
October
2023
7.6/10
Our stay at the hotel was wonderful. The rooms were spacious and came with complimentary fridge stocked with water, juice, and chocolate bars. The location near Guildhall and City Walls offered great views from the 2 windows in our bedroom, making it lovely and spacious. However, there were some minor inconveniences with the service and dining options.
Rooms
8.0
The rooms were spacious and well-equipped with complimentary amenities.
Service
7.0
Thanks to all the staff for being very helpful and polite during our stay.
Location
9.0
The hotel's location overlooking the Peace Bridge and the river was perfect, with easy access to key areas of Derry.
Dining
6.0
The dining experience had limited choices and some items were not up to standard.
Facilities
8.0
The facilities were sufficient for our needs and well-maintained.
Tommy
United Kingdom,
August
2023
6.6/10
My stay at the hotel was a mixed experience. The location was fantastic, with easy access to city attractions, but the rooms were a letdown, feeling dated and dirty. The service was top-notch, with friendly and efficient staff, though the dining options were disappointing. Facilities were decent overall.
Rooms
5.0
The rooms facing the main courtyard were dated and dirty, with a rusty bath and dirty mat, giving a tired look.
Service
9.0
The service was excellent, with very friendly and efficient staff attending to our needs promptly.
Location
8.0
The hotel staff and location were fantastic, with all bars and city attractions within a short walk.
Dining
5.0
The dining experience left much to be desired, with limited options and a bit cold food.
Facilities
7.0
Decent facilities overall but could use some improvement in the dining area.
Tony
United States,
August
2023
6.4/10
I stayed at the hotel and had a mixed experience. The room was only marginally better than expected in size, but unfortunately lacked cleanliness with dusty chairs and marked curtains. The location was excellent and central to amenities, but the standard was poor due to a nearby car park charge. The service was fantastic, especially the gentleman at the reception who was excellent in sanitizing. The dining experience had its ups and downs, with freezing food in the room but a lovely dish served as requested with friendly service.
Rooms
5.0
The room I stayed in was only marginally better than expected in size and had cleanliness issues with dusty chairs and marked curtains.
Service
9.0
The service was fantastic, especially the gentleman at the reception who was excellent in sanitizing.
Location
6.0
The location was excellent and central to amenities, but the standard was poor due to a nearby car park charge.
Dining
7.0
The dining experience had its ups and downs, with freezing food in the room but a lovely dish served as requested with friendly service.
Facilities
5.0
Donald
United Kingdom,
August
2023
7.0/10
The hotel was v basic for a 4-star property. The rooms were in need of improvement with some cleanliness issues, but they were comfortable, spacious, and offered an excellent view of the river, serving as a great base for exploring the City. The breakfast and bed quality, as well as the pillows, need attention.
Rooms
7.0
The rooms were comfortable, spacious, and had an excellent view of the river.
Service
9.0
The staff went over and beyond, being really helpful and friendly.
Location
8.0
The location was excellent and very central, allowing for a great exploration of the City.
Dining
5.0
The dining experience was a bit disappointing with limited options and service issues.
Facilities
6.0
The facilities need some improvements, especially in the dining area and breakfast service.
Walter
United States,
July
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The location was ideal for exploring Derry city, being near the city walls and Peace Bridge. The rooms, although clean, needed some maintenance work. The service was top-notch, with the staff making us and our little one feel very welcome. However, the dining experience left something to be desired with issues like hard bacon and running out of juice. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were clean but could use a bit of maintenance. Despite this, they were comfortable overall.
Service
9.0
The staff were very welcoming and attentive, especially considering we were nervous about staying away for the first time in two years.
Location
8.0
The hotel's location was great, being near key city attractions and offering easy access to transportation options.
Dining
5.0
The dining experience wasn't stellar, with issues such as hard bacon and limited items. Expectations for a relaxing weekend weren't fully met.
Facilities
7.0
The facilities were decent, but some areas like the dining options could use improvement.
Harry
United Kingdom,
July
2023
6.6/10
The hotel has a perfect location for exploring Derry and its surroundings, ideal for city activities and shopping. The rooms, though spacious, were uncomfortably hot with no way to adjust the heating and lacked replenished supplies. The variety in dining was good, but issues with food quality and availability marred the experience. The location offers excellent access to the city and scenic areas, but some maintenance issues were noted.
Rooms
6.0
The rooms were spacious but uncomfortably hot with no control over the heating and lacked replenished supplies.
Service
7.0
Location
8.0
The location is perfect for exploring Derry and its environs, with easy access to the city center and shopping areas.
Dining
5.0
The dining had a good selection, but there were issues with food quality and availability.
Facilities
7.0
The hotel offers necessary facilities, but some maintenance issues were noted.
convenient location
room temperature control
Samuel
United States,
June
2023
6.6/10
I absolutely loved the views of the Peace Bridge from our room and the convenient location close to leisure facilities. However, the room was not the best value for money as it had some cleanliness issues like holes in the curtain and a water leak outside that kept my wife up all night.
Rooms
6.0
The room offered stunning views of the Peace Bridge and was close to leisure facilities, but it wasn't the best value for money and had cleanliness issues like holes in the curtain and a disruptive water leak.
Service
8.0
The hotel staff were incredibly friendly and helpful, making our stay very pleasant overall. Though there were some instances of inconsistent service levels, most of the staff were charming and went out of their way to assist us.
Location
9.0
The hotel's location was superb, right beside the river and within walking distance to the guildhall and the old city walls. However, it was a bit unsettling to be surrounded by wedding guests who were a bit too enthusiastic towards us.
Dining
5.0
The dining experience was a mixed bag with limited choices and disorganized staff, although the coffee was freshly brewed. The quality didn't quite match up to what we expected, especially after waiting for a meal.
Facilities
5.0
Perhaps a bit overpriced for what was offered.
Great location
Dirty room
Katie
United Kingdom,
June
2023
5.8/10
The hotel was situated next to the main road, which made it noisy until late at night, but on the bright side, this provided extra space. The rooms were not up to standard and felt very outdated.
Rooms
5.0
The noise from the main road made it very noisy until late at night, but it did offer extra space. The rooms were quite outdated and not up to standard.
Service
9.0
The service at the hotel was amazing, and the staff were fully focused on delivering top-quality service at all times. They were so helpful, and nothing seemed to be too much trouble. The food in the hotel's restaurant and leisure centre was excellent, and they were very close to a lot of great bars and restaurants.
Location
8.0
Even though it was not great, I only stayed for one night, so it wasn't a significant issue. The hotel's location is excellent, with plenty of good restaurants close by. It is central to all the local attractions in Derry city, making it a great place to explore. Breakfast was very good, and it's very close to the city center.
Dining
5.0
The dining experience was not the best. The breakfast was undercooked and sloppy, not meeting expectations. The butter was also quite disappointing.
Facilities
5.0
The hotel had limited facilities, but the proximity to the city center was a positive aspect. However, it lacked modern amenities and could use an update.
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